Business Application Support Analyst - 4166 - ServerLogic - Portland, OR

Oleh -
Business Application Support Analyst - 4166 - ServerLogic - Portland, OR -

Our shopper situated in BEAUTIFUL Downtown Portland. This can be a Contract to Rent position. Whereas on contract ServerLogic can pay for 90% of your medical advantages (well being, imaginative and prescient, dental)!


BUSINESS APPLICATIONS SUPPORT ANALYST
The Business Purposes Support Analyst (BASA) is liable for the consumer help and system administration of a number of Order Administration Techniques and the mixing between them and our ERP, Oracle eBusiness Suite.This place is a member of our Provide Chain Administration (SCM) Middle of Excellence (CoE) reporting to the IT Director – Purposes. The BASA will present finish consumer help each in right use of purposes (coaching) in addition to resolving system points (incidents).


Obligations:



  • Reply to and resolve software points reported by finish customers via ticketing system, add/take away customers and replace administrative and safety permissions.

  • Support software by coordinating decision of reported software points with the help of the Business Techniques Analyst (BSA) and software distributors

  • Create and modify stories, advert hoc queries and evaluation in SQL Server Reporting Providers (SSRS).

  • Determine concern patterns and facilitate root trigger evaluation and determination

  • Carry out software administration, system monitoring, integration mapping, and reporting

  • Help Business Methods Analyst with implementing new performance, carry out upkeep tasks, and analysis new points as they come up

  • Support the IT helpdesk, fixing queries by way of phone and in individual, escalating points appropriately, logging incidents and so on.

Expertise:



  • 2 + years help of enterprise purposes for an order entry, invoicing, manufacturing, procurement, or warehouse management software

  • Proficient with SQL

  • Robust customer support mentality

  • Potential to make use of analytical and determination-making expertise to supply choices and resolve points

  • Good understanding of enterprise software ideas and terminologies

Fascinating Expertise:



  • School Diploma or equal work expertise in an IT or direct finish consumer help position

4166


Job Sort: Contract


Job Location:


  • Portland, OR

Required expertise:


  • help of enterprise purposes for an order entry, invoicing, manufacturing, procurement, or wareh: 2 years




» Apply Now


Please evaluate all software directions earlier than making use of to ServerLogic.








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