Business Manager - Oncology Services - Moses Cone Health System - Greensboro, NC
Moses Cone Health System 42 evaluations – Greensboro, NC
EDUCATION:Required:
Bachelors – Required in Business, Healthcare Administration or associated area
Most popular:
Masters – Most popular in Business or Healthcare Administration
LICENSURE/CERTIFICATION/REGISTRY/LISTING:Required:
Driver’s License – NC DRIVER’S LICENSE
Qualifications:
EXPERIENCE:Required:
Minimal 2 Years – Expertise Required in Healthcare Administration / Administration
KNOWLEDGE, SKILLS, AND ABILITIES:Required:
Management Expertise
Means to delegate
Working knowlede of databases, spreadsheets and phrase processing software program – Should have working information of pc databases, spreadsheets and phrase processing software program; be capable of visualize the pc display and interpret info on the display.
Oral and Written Communication Expertise – Capability to speak successfully by means of each oral and written codecs.
Analytical Expertise
Organizational Expertise
Interpersonal expertise – Demonstrates a capability to work together with others in a courteous and professional method and set up good working relationships.
Further info on Information, Expertise, and Talents:
Expertise in amassing and analyzing knowledge, producing studies and getting ready/delivering shows.
Strong expertise in use of statistical and spreadsheet packages and phrase-processing.
Expertise working in MS Home windows setting.
Familiarity with info methods most popular.
Management expertise together with choice-making, drawback-fixing, negotiating and battle management
Means to facilitate and work via teams to perform work
Distinctive expertise in spreadsheet and database purposes, consideration to element.
Robust interpersonal written and communication expertise to work together successfully with inner and exterior buyer, and to direct employees.
Potential to learn, analyze and interpret knowledge and knowledge in an effort to successfully current info and reply to questions from inner and exterior clients.
Capability to put in writing studies and common enterprise correspondence.
Analytical capacity to organize complicated monetary studies, budgets and different reviews, and different pertinent paperwork and division data.
Superior organizational expertise to effectively prioritize and full quite a lot of duties.
Potential to train judgment in areas of duty.
Capability to show dedication to the Group’s mission, imaginative and prescient, and values.
PHYSICAL REQUIREMENTS:Mild Work:
Exerting as much as 20 kilos of drive sometimes (as much as 1/three of the time), and/or; as much as 10 kilos of drive incessantly (1/three to 2/three of the time), and/or; a negligible quantity of pressure continually (2/three or extra of the time) to carry, carry, push, pull, or in any other case transfer objects, together with the human physique. Regardless that the load lifted could also be solely a negligible quantity, a job must be rated Mild Work: (1) when it requires strolling or standing to a big diploma; or (2) when it requires sitting more often than not however entails pushing and/or pulling of arm or leg controls; and/or (three) when the job requires working at a manufacturing price tempo entailing the fixed pushing and/or pulling of supplies regardless that the load of these supplies is negligible.
HEARING/VISION:
Hear and differentiate low quantity sounds with a view to make judgments relating to actions wanted
Hear alarm bells, verbal conversations, phone voices and regular quantity sounds
Shut imaginative and prescient (clear imaginative and prescient at 20 inches or much less)
Distance imaginative and prescient (clear imaginative and prescient at 20 ft or extra)
Depth notion (three-dimensional imaginative and prescient, capability to guage distances and spatial relationships)
Shade imaginative and prescient (potential to determine and distinguish colours)
CONDITIONS OF EMPLOYMENT
- Annual flu shot
- Annual TB check (if relevant to your job location)
- Annual HLCs (Healthstream, previously CBL)-Security at Work and Company Compliance
- Keep licensure/certification/registry/itemizing (if relevant to your job)
Job Description: MAJOR WORK ACTIVITIES: Supervises workplace employees. a. Works with Human Assets Division to conduct recruitment course of and rent new staff in accordance with organizational and departmental tips. b. Orients all new workplace employees, assuring that each one orientation standards (JCAHO, and so forth. are met). Determines employees competency in all main work areas. Arranges coaching alternatives as wanted. Assures orientation of latest medical employees to entrance workplace operations. c. Manages efficiency of all entrance workplace employees. Screens efficiency and supplies course and suggestions. d. Maintains applicable employees scheduling. Arranges work schedules and time without work to guarantee satisfactory staffing to help middle operations. e. Maintains ongoing communication to guarantee that employees has present information wanted to carry out job, take part in drawback fixing, program planning, aim setting, and so forth. Maintains applicable documentation of communication. f. Chargeable for KRONOS for all workplace employees. g. Maintains and coordinates appointments and schedules – MD help (Key MD help employees member, facilitates MD scheduling, CME and PAL with adjustment of affected person schedule and all related rescheduling and comply with up. Month-to-month preparation of and edit of ON CALL MD schedule with comply with as much as all applicable personnel. Scheduling of or lodging of conferences, sales consultant requests and marketing requests to MD schedule.25 % Workplace operations management a. Demonstrates and in-depth understanding of middle operations and workplace operations. Manages the day by day workflow of the workforce to guarantee applicable help for middle operations. Acknowledges want to vary job duties and work assignments associated to work circulate modifications. Works with staff to implement these modifications. b. Assures that money deposits are ready and despatched to cashier each day. Assures compliance with Cone Health Money Assortment coverage and maintains correct data of deposits, money field balances and receipt use. c. Manages medical data in response to Cone Health insurance policies. Arranges for annual purging/logging and delivery of charts. d. Coordinates actions of workforce to help lively drawback fixing, assures applicable service supply and facilitates achievement of efficiency outcomes. Serves as a mentor to workforce for applicable drawback fixing. e. Serves as a useful resource to staff members and different middle employees for all entrance workplace operations. f. Collaborates with management and group members to contribute to departmental choice-making. g. Assists with the event and/or implementation of workforce, hospital and departmental tips and insurance policies. Critiques and updates insurance policies as mandatory. h. Participates in objective setting for entrance workplace and program. i. Elevates and enhances the affected person expertise with departments immediately chargeable for in addition to work collaboratively with all departments to offer the most effective affected person expertise potential. 10% High quality management a. Assists with the event of high quality enchancment plan and aims. Implements and screens workplace operational methods to advertise high quality and effectivity in line with program goals. b. Assures staff Helps and assists the Vice President and Chief of Oncology with tasks a. Assists with knowledge assortment, coordination and implementation of tasks b. Assists with evaluate of data system wants and choice 10 % Coordinates Most cancers Middle monetary and statistical reporting. a. Assists with accumulating and reporting of benchmarking info b. Screens and refines management reporting methods c. Screens, stories and analyzes Most cancers Middle Demonstrates management and accountability, serving as a coach and position mannequin a) Communicates in an open, trustworthy method b) Shares information and expertise with colleagues and others c) Offers friends with constructive suggestions relating to their WORKING CONDITIONS:Happens beneath one-third of the time: Further info on working circumstances: iCARE – COMMITMENTS TO CARE: Accountability Respect Empowerment I’ve seen and reviewed the job description in its accomplished type and perceive that I can be required to carry out all features listed if employed for this place. I acknowledge that, if employed, it’s my duty to inform my supervisor as quickly as potential if I’m unable to carry out any of the features of my place for any cause. This job description is just not meant to be an exhaustive listing of all duties, duties, or qualifications related to the job.
JOB SUMMARY:
Helps day by day operations for The Cone Health Most cancers Middle. Manages workplace operations together with affected person registration, affected person scheduling, well being info management, medical transcription, money assortment, and statistical reporting. Supervises and evaluates the actions of workplace personnel. Collaborates with and offers help to the physicians and medical employees, to help applicable affected person scheduling and quantity management. Interfaces with quite a lot of Cone Health departments akin to Admitting, Affected person Accounting, Health Info Administration, Income Cycle, and so on. to offer info and to guarantee constant practices. Participates as a member of the management staff in efficiency enchancment, enhancing the affected person expertise, coverage and process evaluate, budgetary planning and monitoring, strategic planning.
Serves as useful resource to help enterprise operations: a. Screens affected person volumes and adjusts grasp schedules to help physicians, mid degree supplier and nursing employees in useful resource utilization management b. Helps upkeep of protected, wholesome, environment friendly and accessible working setting c. Acts as liaison with the Info Know-how Division to help upkeep and upgrades of data techniques. d. Serves as liaison with different Health System Departments to guarantee applicable registration, analysis coding, charging, assortment, medical data management, and so forth. e. Serves as main customer support contact for points associated to scheduling, registration, well being info management, and so forth. Resolves points utilizing applicable assets. f. Assumes duty for enterprise operations of website in absence of System Broad Oncology Income Cycle Manager. 25 %
compliance with all applicable regulatory and accreditation necessities. c. Engages and promotes the utilization of lean to reinforce effectivity and price effectiveness. Give attention to staff centered drawback fixing. 10%
referral and repair utilization knowledge. c. Assists with the event of the Most cancers Middle working finances. 10 %
follow d) Acknowledges, respects and demonstrates belief in colleagues and their contributions e) Identifies battle and determines accountability for his/her personal position and seeks decision f) Stays goal and empathetic no matter private emotions g) Focuses drawback fixing towards objectives of Middle for Ache & Rehab’s Packages h) Makes selections based mostly on details, information and dealing information of applicable requirements i) Helps staff, system and organizational objectives j) Demonstrates private accountability and duty for skilled progress and improvement. okay) Maintains information and consciousness of medical/managerial follow, points, developments, laws and know-how l) Makes use of insurance policies and procedures appropriately for workers and self m. Completes assigned work in a complete and well timed method n. Exhibits respect and courtesy for all clients, taking motion to resolve points o. Performs different duties and obligations as assigned p. Attends 5 hours of continuous schooling per yr. 10 %
Publicity to bloodborne pathogens
Hazardous waste and/or poisonous/caustic chemical compounds
Fumes or airborne particles
Capacity to visualise a personal computer monitor and use a pc keyboard and mouse. Adequate mobility to journey inside and between Cone Health websites. Potential to make the most of automated communication applied sciences and units akin to telephone, e-mail, voicemail, fax.
Communication
I’ll create and have interaction in conversations of risk.
o I will probably be open to innovation and creativity.
o I’ll pay attention to know.
o I’ll deliver concepts for options and be open to various concepts.
o I shall be open to constructive suggestions.
o I can’t interact or take heed to negativity or gossip.
o I might be constructive when talking about Cone Health, my division, and my coworkers.
o I shall be approachable.
o I’ll concentrate on behaviors, not the individual, throughout battle.
I’ll honor my phrase.
o I’ll do what I say once I say I’ll. o I’ll “clear it up” once I can’t hold my phrase.
o I’ll honor my work settlement.
o I shall be “on the courtroom” as an alternative of “within the stands.”
o I’ll comply with up in a well timed method on commitments and requests.
o I’ll apologize when somebody experiences lower than wonderful service. o I’ll take duty for my actions, selections and efficiency.
o I’ll shield affected person security (greatest practices: ex – hand hygiene).
I’ll assume the most effective of intentions and embrace variations.
o I’ll collaborate and search different individuals’s enter.
o I’ll reveal courtesy, compassion, and respect with my tone of voice and physique language.
o I’ll converse positively about Cone Health – managing up coworkers, physicians, departments, sufferers and guests.
o I’ll ask the individual instantly concerned once I don’t know.
o I’ll embrace numerous expertise, talents, strengths, and backgrounds to create higher outcomes.
o I’ll look after myself whereas additionally respecting others.
I’ll personal it, clear up it, and have fun it!
o I’ll supply options when issues are recognized.
o I’ll share my enter for selections by collaborating in boards akin to shared governance, city halls, worker engagement survey, brown bag discussions, worker councils, employees conferences, or instantly with my supervisor.
o I’ll take cost and do the appropriate factor on the proper time.
o I’ll make selections protecting a stability of service, high quality, and price in thoughts.
o I’ll reveal Cone Health values.
o I’ll search alternatives to rejoice and have enjoyable.
o I’ll acknowledge good work.
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