Relationship Manager (Retail Banking) - North Morgan Hill Financial Center - Morgan Hill, CA. - Bank of America - Morgan Hill, CA
Required expertise
Potential to study and perceive know-how to help clients with self-service wants
Confirmed outcomes exceeding objectives in a buyer-centric, outcomes-pushed setting
Robust interpersonal expertise, together with the power to simply interact others in dialogue, convey honest curiosity in constructing/deepening relationships and show a dedication to offering personalised service
Demonstrated potential to affect and collaborate with others outdoors of reporting authority to realize shared objectives
Confirmed customer support expertise and the power to resolve issues independently or escalate as wanted to advertise buyer satisfaction
Potential to construct strong relationships with teammates, enterprise companions and specialists by fostering teamwork, partnership and collaboration
Shows ardour, dedication and drive to ship an expertise that improves our clients’ monetary lives
Demonstrates initiative, a dedication to steady studying, and the power to adapt to altering calls for and necessities
Applies robust crucial considering and drawback-fixing expertise to satisfy clients’ wants
Robust organizational expertise together with the power to handle a number of duties, prioritize and delegate whereas delivering outcomes
Robust communication expertise (together with verbal, non-verbal, written and presentation) and lively listening expertise
Availability to work weekends and/or prolonged hours as required to function the enterprise
Desired expertise
Expertise in monetary providers and prior information of monetary providers business, merchandise and options
Information of banking (credit score and deposit) services
Prior sales expertise in a wage plus incentive surroundings with particular person sales objectives the place objectives have been met or exceeded routinely
Prior expertise servicing and delighting clients
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