Business Analyst Consultant - Eden Prairie, MN or Telecommute - Consumer Experience - UnitedHealth Group - Eden Prairie, MN
Help Voice of the Buyer throughout Optum Operations and OptumRx specializing in bringing the standard and progress agenda to life by gathering suggestions from our clients, analyzing the knowledge and utilizing it to drive a differentiated expertise
As a member of the Voice of the Buyer workforce, chargeable for understanding present buyer suggestions, business requirements and expectations, rising tendencies and use this info to drive an improved buyer expertise.
Analyze, evaluate, forecast, and development complicated knowledge
Assessment the evaluation and interpretation of others work
Oversee advert-hoc shopper and operational studies developed and introduced by others
Current evaluation and interpretation for operational and enterprise assessment and planning
Help brief and long run operational / strategic enterprise actions by way of evaluation
Develop and implement efficient / strategic enterprise options by means of analysis and evaluation of knowledge and enterprise processes
Handle cross-enterprise challenge work by offering clear course, steered timelines for completion and monitoring progress towards objective Required Qualifications:
Bachelor’s Diploma in Business, Finance, Well being Administration, associated subject or equal work expertise
5 years of expertise in enterprise / finance evaluation
Intermediate degree of proficiency with PC based mostly software program packages and automatic database management methods (Excel, Entry, PowerPoint)
Experience gathering necessities from the shopper / enterprise and documenting
Means to speak evaluation together with tendencies and alternatives to shoppers and the enterprise in writing and verbally
Means to drawback clear up together with a number of priorities and analysis conflicting and/or inaccurate knowledge
Working information of relational databases, database buildings
Most popular Qualifications:
Buyer expertise design or comparable
Internet Promoter System licensed or expertise implementing a NPS system
Understanding of the healthcare area or work expertise
Careers with Optum. This is the thought. We constructed a whole group round one big goal; make the well being system work higher for everybody. So in relation to how we use the world’s giant accumulation of well being-associated info, or information well being and way of life decisions or handle pharmacy advantages for tens of millions, our first objective is to leap past the established order and uncover new methods to serve. Optum, a part of the UnitedHealth Group household of companies, brings collectively a few of the biggest minds and most superior concepts on the place well being care has to go with a view to attain its fullest potential. For you, meaning engaged on excessive efficiency groups towards refined challenges that matter. Optum, unimaginable concepts in a single unimaginable firm and a singular alternative to do your life’s greatest work.(sm)
Variety creates a more healthy environment: UnitedHealth Group is an Equal Employment Alternative/Affirmative Motion employer and all certified candidates will obtain consideration for employment with out regard to race, colour, faith, intercourse, age, nationwide origin, protected veteran standing, incapacity standing, sexual orientation, gender id or expression, marital standing, genetic info, or some other attribute protected by regulation.UnitedHealth Group is a drug-free office. Candidates are required to cross a drug check earlier than starting employment.
Job Key phrases: Business Analyst Consultant, Consumer Experience, Eden Prairie, MN, Minnesota, Telecommute, distant, work at home
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