Business Systems Advisor - Global Sales Management - CBRE - Dallas, TX
In
partnership with a Director, Global Sales Management you’ll play a crucial position
within the group that’s liable for the event and implementation of the
Sales Management know-how and knowledge platform, with an preliminary concentrate on CBRE’s
America’s Area (AMER).
Particularly,
your focus will probably be on enabling enterprise transformation by means of the supply of
an intuitive, related suite of know-how merchandise and knowledge. This position will
concentrate on amassing and clarifying enterprise know-how and knowledge necessities and
supporting the next 5 phases of the product cycle to ship these
necessities design, construct, check, deployment and ongoing help.
Important Duties and
Obligations:
1.
Product Supply of Business Enabling Options
Companion with
Government, Regional, Nation, Market and Sales Management Leaders and
transaction professionals to determine their enterprise wants.
Determine individuals,
course of, know-how or knowledge options to satisfy the recognized wants of
the enterprise and companion within the design, improvement, piloting and
deployment of these options.
Closely help
the product possession perform of the Global Sales Management group, which
might embrace proudly owning a few of the firm’s platforms.
Execute and
help governance and frameworks to make sure product packages are working
most effectively and offering probably the most worth to finish customers and the
group. This consists of
enhancement request prioritization and implementation, velocity to market of
options and program budgets.
Associate and
help within the operationalization of merchandise by making certain the design and
enterprise transformation technique absolutely defines the processes for utilizing
every product and the way these processes match inside the worth chain of our
shoppers or workflows of our professionals.
Work with
enterprise management to determine and evolve core inner and exterior
know-how platforms targeted on enabling transaction professionals.
Help the deployment of property knowledge
warehouses and different knowledge sources for every area, with a concentrate on
integrating these with core know-how instruments together with working with the
analysis group to make sure the individuals and processes are in place to
present top quality, actual time knowledge.
2.
Change Management and Business Transformation
a. Associate and help within the execution of change, coaching
and communication plan, working with Business and Program Stakeholders, Program
Companions (e.g. IT and the Global PMO) and the top consumer group to onboard
them onto new applied sciences.
b. Lead the definition and execution of communications plans
related to CBRE’s CRM Ecosystem and the merchandise and instruments to the
recognized stakeholder teams.
c. Associate with the Global Sales Management Consumer Help
group to outline an adoption plan submit preliminary onboarding to make sure the continued
help workforce is absolutely ready to help the consumer group ongoing.
d. Create and lead a program targeted on enabling a
distributed change agent group to make sure they’re specialists on all
applied sciences utilized by CBRE’s transaction professionals and able to supporting
their professionals of their markets
three.
Salesforce Implementation
Associate with Sales Management
management, IT and PMO to completely deploy Salesforce and different CRM and
know-how instruments in key geographies and features of enterprise (turn out to be a
Salesforce professional and an skilled in how Salesforce transforms CBRE enterprise
processes)
Companion with our
Strains of Business Leaders, Sales Management professionals and
regional IT to additional construct out
and customise Salesforce to make sure our LOB professionals derive
vital worth from this know-how and perceive the weather that
aren’t coated by Salesforce within the CRM ecosystem. Talk the gaps
to the CRM enterprise governance staff.
four.
Knowledge Technique & Management
Associate with
regional and in-nation enterprise line leaders professionals (leasing,
capital markets, outsourcing providers and funding management),
management, IT, Analysis, HR and Advertising/Communications to place in place
knowledge management and analytics to offer a extra coordinated and environment friendly
group for the Americas area.
Help in
consolidating present regional databases pertaining to shopper knowledge,
property knowledge and pipeline knowledge, and changing them in a format that
drives consistency throughout the area and assists in higher determination-making
for the regional management group
Associate with
regional IT to include / combine regional databases into Salesforce,
the place potential.
Schooling and Expertise
Undergraduate technical or enterprise diploma required, MBA most popular.
5 – 10 years’ expertise in numerous Change
Management, Know-how and/or Business Analyst roles.
Robust expertise in
Buyer Relationship Management enabling applied sciences, with expertise in Salesforce
being an enormous plus, or
Robust expertise in
Enterprise Knowledge Technique Implementation being an enormous plus
Communication Expertise
Capacity to grasp, analyze and interpret probably the most
complicated enterprise paperwork. Means to
reply successfully to probably the most delicate of points. Potential to write down stories, manuals, speeches
and articles utilizing distinctive fashion.
Capability to make efficient and persuasive shows on complicated subjects
to staff, shoppers, senior management and/or public teams. Means to encourage and negotiate successfully
with key staff, senior management, and shopper teams to take desired
motion.
Reasoning Capacity
Capability to unravel superior issues and cope with a
number of choices in complicated conditions.
Requires professional degree analytical and quantitative expertise with confirmed
expertise in creating strategic options for a rising matrix-based mostly
multi-business sales setting. Attracts
upon the evaluation of others and makes suggestions which have a direct influence
on the corporate.
Bridging Technical Groups
and Business Groups
Capability to translate know-how converse
in order that enterprise individuals can perceive, and vice versa, shall be a should
Demonstrated
potential in speaking with enterprise customers and assessing their wants.
Demonstrated
potential in offering options and dealing with builders by way of the complete
improvement life cycle.
Demonstrated
means in working with and advising a group of builders in order that they absolutely
perceive enterprise wants.
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