Mortgage Insurance Customer Service Representative - Hub International Limited - Coppell, TX
Liable for precisely dealing with enterprise calls inbound/outbound and associated mortgage insurance documentation/processing.
**This place begins at $14.50 hourly**
ESSENTIAL DUTIES & RESPONSIBILITIES:
Answerable for answering phone name inquiries (inbound/outbound) and selling good will with clients.
Depends on directions and pre-established tips to carry out the features of the job designed to assist representatives obtain our objectives.
Maintains no less than minimal proficiency outcomes for productiveness (required to course of knowledge entry along with calls) and high quality of labor carried out.
Develops and maintains constructive working relationships.
Helps Firm by sustaining minimal efficiency requirements based mostly on firm service commitments in addition to particular person objectives.
Studies to a CS Supervisor, and prepared to work a shift ending 9pm Mon-Friday.
The important duties contained on this job description mirror basic particulars as crucial to explain the principal features of this job, the extent of data and talent sometimes required and the scope of duty. It shouldn’t be thought-about an all-inclusive itemizing of labor necessities. People might carry out different duties as assigned, together with work in different useful areas to cowl absences, equalize peak work durations or in any other case to stability the workload.
Required Expertise
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Name Middle Expertise required (1+ years) resulting from environmental expectations.
Expertise testing could also be required previous to an interview.
Prior P&C Insurance, Mortgage, or Pressured Positioned Insurance associated expertise is a plus.
Requires a working information of Home windows pc setting & Workplace software program expecially Excel.
Required Expertise
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