Senior Director Leadership/Management - Marriott International, Inc - Bethesda, MD
Qualifications
JOB SUMMARY
The imaginative and prescient of the International Studying & Improvement perform is to gasoline efficiency, enrich lives, and speed up reinvention. With a disciplined give attention to our imaginative and prescient, we’ll rework Marriott from a standard coaching group to at least one that permits the Firm to be extra agile and progressive – a real Studying Group.
As a member of the International Studying group, the Senior Director, Efficiency Advisor impacts enterprise outcomes by leveraging the Studying & Improvement perform capabilities and their very own enterprise experience to proactively affect expertise and enterprise selections. This place is answerable for offering a full vary of professional consulting actions, together with however not restricted to: figuring out, establishing, creating relationships with government shopper determination makers, offering thought management to clients, and creating and delivering significant studying and efficiency enchancment options that align to and help the achievement of desired human capital efficiency outcomes and enterprise outcomes. This place creates and maintains studying methods, rolling demand plans, and monetary forecasts particular to the self-discipline/model that they help. The Sr. Director leads collaborative design considering throughout features inside International Studying, in addition to different Marriott disciplines to make sure the design, improvement, and supply of studying options interact learners and meet strategic goals.
CANDIDATE PROFILE
Schooling and Expertise Required:
Bachelor’s diploma from an accredited college in Enterprise Administration or associated main.
10 years of expertise within the areas of human capital consulting, organizational improvement, human efficiency know-how, change management, or coaching and improvement, demonstrating progressive profession progress and a sample of outstanding efficiency.
5 years expertise in figuring out and managing buyer & shopper wants, creatively approaching options, and deciding and influencing applicable programs of motion.
Confirmed information of, and demonstrated potential making use of grownup studying principle and educational design methodologies (e.g., SAM.).
Confirmed monitor report consulting to enterprise leaders and designing, creating, and implementing excessive influence studying options, utilizing blended approaches, e-studying, social studying and conventional supply methodologies.
Expertise with Manufacturers / Service Technique or Administration / Management Improvement.
Most popular
:
Graduate diploma, MS/MBA (or equal) in Enterprise Administration, Grownup Schooling, Organizational Improvement, or comparable.
Hospitality/Lodging or Service business expertise.
Prior expertise main or partnering within the improvement and implementation of multi-yr plans.
Expertise main organizational change initiatives.
Expert at changing enterprise wants into studying options and managing the execution of these tasks.
Information and Expertise
Communicates ideas in a transparent and persuasive method that’s straightforward to know.
Robust venture management expertise.
Thrive in a quick – paced, undertaking-pushed group.
Reveals wonderful interpersonal expertise, management and government presence.
Snug with ambiguity and alter with wonderful analytical expertise the place issues are complicated.
Capable of work in a deadline pushed surroundings—executing objectives and delivering towards the aims of assignments to satisfy time, price range, and high quality standards; demonstrates initiative.
Strategic and revolutionary thinker and agile learner; capable of readily apply previous studying in new conditions to generate options to challenges and/or create one thing solely new.
Talk about and apply present efficiency and studying theories, methodologies, and greatest practices and expertise to the design and supply of strategic efficiency interventions.
Robust information of Grownup Studying and demonstrated undertaking and program management expertise.
Robust choice making expertise – capable of acknowledge and analysis an issue, and to determine its element elements, causes and price influence.
Capacity to combine and stability priorities, work actions and assets for the good thing about a number of key stakeholders.
Broad information of studying interventions and expertise within the design of blended studying options to incorporate eLearning, VILT and Social Collaboration.
Outcomes oriented; delivers outcomes beneath troublesome circumstances and demonstrates balanced judgment beneath strain.
Extremely organized and capable of deal with a number of priorities at any given time limit.
Skilled creating enterprise instances, return on funding fashions and writing proposals.
Capacity to evaluation deliverables for completeness, high quality, and compliance with established requirements.
CORE WORK ACTIVITIES
Constructing Enterprise Relationships
Builds and sustains key inner buyer and exterior shopper relationships by analyzing shopper wants, evaluating and appearing on shopper suggestions.
Serves as main liaison with model/self-discipline leaders offering session and thought management.
Demonstrates comprehension of brand name/self-discipline enterprise priorities and an acute understanding of organizational dynamics.
Establishes credibility and influences a variety of leaders and cross-useful work groups inside a matrix group.
Demonstrates means to evaluate buyer/shopper wants, creatively strategy options, affect applicable programs of motion, and handle shopper expectations.
Regularly evaluations stakeholder suggestions to determine and talk present and future wants of inner and exterior clients because it pertains to the initiative planning and prioritization course of.
Managing Portfolios & Priorities
Key level of contact for shopper group with duty for managing the top-to-finish course of throughout the International Studying group for program improvement (venture scoping, design, improvement, supply, measurement and sustainment).
Leads demand planning and forecasting to help particular model/self-discipline initiatives and enterprise priorities with broader understanding of how studying interventions align with different HR actions.
Identifies desired outcomes, collaboratively defines studying necessities, and acknowledges alternatives to attach initiatives with comparable objectives.
Aligns tasks with brief-and lengthy-vary enterprise plans with Studying Innovation and Studying Know-how roadmaps.
Updates stakeholders on key enterprise planning efforts, solicits suggestions and engages management to develop and execute motion plans to deal with gaps.
Fosters a constructive local weather to construct efficient venture groups which are dedicated to organizational objectives and initiatives.
Liaises with different elements of the International Studying group and maintains a day-to-day working relationship with Studying Improvement lead for model/self-discipline supported.
Leads design periods, focus teams, pilots, stroll-throughs to translate enterprise wants into trendy studying options in addition to implementation, sustainment, and measurement methods to assist switch acquired information to the job.
Companions with stakeholders and throughout International Studying group to outline undertaking plans and create enterprise instances for funding in studying options.
Validates the options with shoppers and facilitates enterprise case approval and sourcing selections with model/self-discipline leaders and different stakeholders.
Helps undertaking groups absolutely perceive the enterprise necessities and serves as escalation level for Improvement challenge managers.
Responds to, solves and makes selections on enterprise requests which have broader staff impression and/or average danger. Presents various options to enterprise points by leveraging the broader group.
Screens present studying interventions to make sure altering enterprise wants are taken under consideration in planning, and to make sure continuity and the standard of all coaching packages.
Marriott Worldwide is an equal alternative employer dedicated to hiring a various workforce and sustaining an inclusive tradition. Marriott Worldwide doesn’t discriminate on the idea of incapacity, veteran standing or some other foundation protected beneath federal, state or native legal guidelines.
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