Customer Success Product Management Intern - Model Metrics - San Francisco, CA

Customer Success Product Management Intern - Model Metrics - San Francisco, CA -




Job Description:
The position of the Customer Success Product Management intern is to extend the worth of Success Providers by serving to our staff obtain our objective of making Premier choices for all merchandise. This consists of ramping on analysis out there from present Premier choices, and dealing with product-particular groups on figuring out key buyer wants for fulfillment. This work will assist inform each help groups and specialists on the right way to greatest turn into enabled on a product and assist a buyer achieve success.

There are additionally alternatives for innovation as an intern can produce new purposes and providers to enhance our product worth.


Obligations:
Drive the success of our Premier product. Leverage market evaluation, aggressive understanding, and buyer analysis

Create Shows, Fashions, Paperwork to current learnings and findings

Convey an in depth eye for consumer expertise and design to make sure options drive excessive adoption and buyer enthusiasm

Facilitate communication all through the event course of between quite a lot of inner groups in addition to buyer dealing with groups, making certain that merchandise fulfill clients’ wants and are extremely adopted

Assist align present product choices/messaging with key wants

Work together with clients to get product suggestions and determine further market alternatives


Desired Expertise / Expertise:
Distinctive organizational expertise

Distinctive interpersonal expertise

Distinctive Communication (Writing) expertise

Confirmed capacity to affect cross-practical groups with out formal authority

Capability to regulate to altering priorities and deal with a number of tasks directly

BS or pursuing an undergraduate diploma in Pc Science, Product Design, Enterprise Administration, Engineering or associated subject.

Salesforce.com Familiarity with

Expertise working as Volunteer / NGO/ Charitable group

Curious and Fascinated with studying about new applied sciences, platforms,and clients







2 evaluations



Model Metrics allows mid-sized and Fortune 1000 corporations to efficiently implement on-demand CRM by delivering services at…







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