Technical Business Analyst Charlotte, NC - Elite Technical Services, Inc. - Charlotte, NC

Oleh -
Technical Business Analyst Charlotte, NC - Elite Technical Services, Inc. - Charlotte, NC -




Technical Business Analyst in Charlotte, NC

This place will act because the liaison between inner stakeholders and the know-how groups to:


  • Doc, analyze, validate and talk enterprise necessities.

  • Take part within the improvement, enhancement, and upkeep of Salesforce.com and associated inner methods.

  • Analyze and doc enterprise processes as a way to facilitate clean know-how roll-outs.

Particular duties embrace however will not be restricted to the next important job features:

Undertaking Help

  • Lead the gathering, evaluation, documentation and coordination of enterprise necessities and enterprise guidelines.

  • Help in high quality assurance and defining testing technique and dangers.

  • Help within the enforcement of venture deadlines and schedules.

Stakeholder Administration

  • Work immediately with and function the liaison between enterprise models, key stakeholders, know-how, and help groups.

  • Collaborate with material specialists and know-how specialists to determine the technical imaginative and prescient and analyze tradeoffs between usability and efficiency wants.

Salesforce.com Design & Upkeep

  • Keep workflows, approval processes, and validation guidelines based mostly on stakeholder necessities.

  • Create and keep stories inside Salesforce.

  • Implement minor modifications and enhancements in Salesforce.com.

  • Monitor and handle Salesforce.com knowledge high quality.

Course of and System Documentation

  • Doc modifications to the design and implementation of Salesforce.com.

  • Ship informative, properly-organized shows.

  • Take part in short- and lengthy-time period planning periods with enterprise models to enhance enterprise processes.

Required Expertise


  • Bachelor’s Diploma in Info Know-how Administration or associated self-discipline or 5+ years of direct equal expertise.

  • three+ years of palms on Salesforce Administration / Evaluation.

  • 2+ years of expertise in technical and/or course of enchancment and undertaking management.

  • Confirmed means to steer cross-practical groups.

  • Thorough understanding of methods to interpret buyer enterprise wants and translate them into software and operational necessities.

  • Means to efficiently interact in a number of initiatives concurrently.

  • Potential to work independently and take initiative.

  • Robust analytical and organizational expertise.

  • Wonderful verbal and written communication expertise.

  • Robust interpersonal expertise.

  • Capability to successfully current info and reply to questions from teams of managers, distributors, shoppers, clients, and so forth.

  • Primary SQL expertise.

Most popular qualifications

  • A Certificates in Business Evaluation, Techniques Evaluation or Salesforce.com.

  • Expertise with knowledge integration into and out of Salesforce.com.






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