Insurance Quality Control Specialist - AAA Allied Group - Cincinnati, OH
DUTIES & RESPONSIBILITIES
Exhibits and creates a constructive, skilled and courteous angle to members, co-staff and the general public by way of all kinds of communication instruments.
Supplies complete and detailed coaching for techniques and coverage processing. Maintains correct documentation in compliance with present regulatory requirements.
Maintains present with all company and service compliance. This consists of offering constructive suggestions and help to brokers and management group.
Underwrites new and renewal enterprise submissions after add and obtain. Maintains documentation for routine audits by management and carriers.
Identifies resolves and updates insurance policies left in company methods suspense.
Supplies backup telephone protection for insurance calls.
Makes use of automation functionality to carry out all features. Retains knowledgeable of modifications and developments that happen with company techniques and purposes.
Protects the confidentiality of division data, information, correspondence and all issues by which this place is concerned.
Performs different associated duties, coaching and tasks as assigned.
ESSENTIAL SKILLS, ABILITIES, KNOWLEDGE AND EXPERIENCE:
Vital math and keyboarding expertise.
Courteous and efficient communication expertise.
Means to work intently with different employees members.
Capable of set priorities and schedule every day duties.
Primary information of private computer systems and Microsoft Workplace.
Capable of make personal selections with clear judgment.
Capable of drawback clear up.
Capable of comply with instructions and full duties with velocity and accuracy.
Capable of present recommendations and implement modifications that improve operations.
QUALIFICATIONS:
A minimal of two years of labor inside the insurance business and together with insurance underwriting is most popular.
Licensed to promote Property and Casualty Insurance REQUIRED
A minimal of two years in customer support.
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