Time & Labor Systems Management Assistant - Payday HCM - Albuquerque, NM

Time & Labor Systems Management Assistant - Payday HCM - Albuquerque, NM -

Beneath the direct supervision of the Operations Supervisor, helps and troubleshoots time and labor management techniques. Trains inner employees and shoppers, and assists salespeople with demos as wanted. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Practice salespeople on time clock software program Talk with shoppers relating to time clock wants and assess how our time clock answer may be configured for his or her use Practice new customers on how one can use the time clock software program inside their group Help in improvement of inner reference and coaching materials Coach coworkers on utilizing assets and learn how to be ‘Tier 1’ help to time clock purposes Monitor the automated interfacing of our payroll system with sure time clock techniques Evaluate logs of switch exercise and errors, if any Tackle any problems with knowledge successfully transferring between techniques Replace subject values to right errors, if any Ship buyer help Add a brand new clock, consumer, or account to a time clock system Carry out troubleshooting of time clock hardware and software program purposes Help with upkeep when system interfacing works in another way than anticipated Comply with-up with software program programmers on system performance and troubleshooting Help TLM Shopper Help Lead as wanted All different duties as assigned Required Qualifications: Affiliate’s diploma or equal expertise in Timekeeping, Enterprise, or Pc Science/ IT techniques No less than 2 years of customer support help, ideally payroll and/or timekeeping Robust aptitude in pc software program and databases Understanding of troubleshooting hardware Intermediate to superior expertise in Microsoft Outlook, Phrase, Excel, Home windows, typing velocity and agility performing net-based mostly actions Confirmed consideration to element and skill to carry out work with a excessive degree of accuracy Wonderful interpersonal and customer support expertise Confirmed potential to take care of strict confidentiality and reveal discretion in communication with others Robust verbal and written communication expertise, together with proficiency in grammar and proofreading Potential to create efficient monitoring and process management methods, to comply with up on open points and carry duties by means of to profitable completion Potential to carry out detailed work with velocity and accuracy whereas assembly important deadlines and following insurance policies and procedures. Efficient/robust organizational, prioritization and time management expertise Confirmed drawback fixing talents and analytical expertise Responsiveness in a demanding surroundings A legitimate New Mexico driver’s license, good driving document and dependable car Most popular Qualifications: Expertise with Java Scripting Expertise with Swipeclock, Asureforce and/or Kronos time clock methods Wanted Attributes: Reliable and self-motivated Capable of work with a various group of individuals Robust group participant, pleasant and affected person Potential to work with little supervision Wonderful capability to multi-process and prioritize in a busy, quick-progress surroundings Means to talk successfully earlier than people or teams of consumers Skilled look and method Working Circumstances and Bodily Effort: The bodily calls for described listed here are consultant of people who have to be met by an worker to efficiently carry out the important features of this job. Affordable lodging could also be made to allow people with disabilities to carry out the important features. May have some repetitive hand and arm motions and extended durations of sitting. Whereas performing the duties of this job the worker is recurrently required to face, stroll, speak, pay attention, and attain with arms and arms. Whereas performing the duties of this job the worker is sometimes required to climb or stability, stoop, kneel, crouch, or crawl. This place requires frequent guide dexterity together with eye/hand coordination comparable to keyboarding and dealing with of kit. Particular imaginative and prescient talents required by this place embrace shut imaginative and prescient, distance imaginative and prescient, colour imaginative and prescient, peripheral imaginative and prescient, and the power to regulate focus. The worker should sometimes carry and/or transfer as much as 25 kilos. Extended publicity to a pc display. The noise degree within the work setting is often low to average. Should be capable of journey (20%) inside the metropolitan space and infrequently out of metropolis of state. Job Sort: Full-time Required expertise: IT Systems: 2 years » Apply Now Please evaluation all software directions earlier than making use of to Payday HCM.

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