Insurance Sales and Service Representative - Scottsdale - AAA Arizona - Scottsdale, AZ
For those who take delight in offering prime-notch customer support, a profession as an Insurance Sales and Service Representative
at AAA Arizona could also be for you.
AAA Arizona is in search of an
skilled
Insurance Sales and Service Representative to offer service to clients and brokers for private and business strains.
Key obligations embrace:
·
Consider and course of service requests for quotes, modifications to insurance policies and funds whereas adhering to company tips and insurance policies
·
Take possession of calls transferred by brokers corresponding to membership sales, transferred and escalated calls
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Comply with-up with clients on service calls to make sure buyer satisfaction
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Answerable for buyer retention by reviewing insurance policies, recommending upgrades and further protection’s and cross promoting different merchandise and insurance policies
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Assembly month-to-month retention objectives as established by management
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Keep high quality scored established by management and decided by mixture of telephone and system auditing
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Monitor and consider variety of calls month-to-month as established by management for every agent in assigned agent group
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Help the lead era initiative by offering certified results in different enterprise strains of AAA Arizona that embrace Journey, Insurance, Automotive, and Monetary
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Correct documentation in TAM/Seagull following procedures
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Take part in coaching reminiscent of Service Expertise or different related expertise as decided by management
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Keep thorough working information of all inner and exterior methods wanted to offer insurance customer support
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Keep working information of all merchandise provided by the company together with supplemental insurance policies, membership sales and advantages
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Analysis and resolve buyer points and clearly relay decision to buyer
Key necessities embrace:
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Excessive Faculty diploma or GED
·
No less than 6 months of expertise in insurance sales and service
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Insurance information obtained by way of formal schooling or work expertise
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Earlier customer support expertise
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Lively Property and Casualty License
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Capacity to multi-process and prioritize assignments
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Wonderful phone customer support expertise
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Means to speak Membership product info in a transparent and skilled method
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Working information of Microsoft Phrase, Outlook and Excel.
·
Key Core Competencies embrace: Collaboration and Teamwork, Accountability and Initiative
Our Advantages Are What You Would Anticipate From AAA!
AAA Arizona owes its success to our devoted staff. That is why we make a acutely aware effort to supply complete
advantages that present high quality care, quick access and reasonably priced protection. We acknowledge one of the crucial necessary types of compensation we provide is our advantages for our staff and their households.
Advantages Package deal Consists of:
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Medical, Dental and Imaginative and prescient Plans
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Versatile Spending Account (Medical and Dependent Care)
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401okay plan – Employer matches as much as four% of your contribution and match is Instantly Vested!
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Life Insurance and Lengthy-Time period Incapacity
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three weeks of Paid Time Off
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eight Paid Holidays
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1 Paid Private Day
Further Advantages:
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Beneficiant Tuition Reimbursement and In depth Coaching Curriculum
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Insurance license certification and re-certification reimbursement
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Incentives for prime sales performers
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Worker Help Program
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Wellness Program
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Free Primary AAA Membership
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Journey Payroll Deduction
- Buy airline tickets, lodge lodging, and/or excursions by means of AAA Arizona’s Journey Company by payroll deduction (eligible after one yr of steady employment).
Pre-employment background examine, credit score examine and drug testing are required. AAA Arizona is an Equal Alternative Employer
SUBMIT YOUR CV HERE
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