Customer Service Representative- Banking - The CSI Companies - Richmond, VA

Oleh -
Customer Service Representative- Banking - The CSI Companies - Richmond, VA -
The CSI Companies is presently looking for Name Middle Customer Service Representatives to hitch our shoppers nationally acknowledged group.

That is an on-going contract place. All candidates should have the ability to work a versatile schedule Monday- Sunday 7am-10pm.


Name Middle Customer Service Consultant:


A Name Middle Customer Service Consultant spends almost 80-85% of his/her time on the telephone answering questions from buyer.


The the rest of the time is spent on studying and improvement alternatives.


A superb Customer Service Consultant will have the ability to deal with 100-120 calls per day whereas sustaining a excessive degree of buyer satisfaction.


The working setting is enjoyable and relaxed with a enterprise informal gown code however can also be demanding and structured, and includes overcoming banking buyer considerations which may embrace some escalated points.


Customer Service Representatives are anticipated to offer first name decision. The greatest Customer Service Representatives thrive on buyer interplay and by no means miss a chance to reinforce the Bankers expertise. They all the time deal with every buyer with a pleasant, courteous contact whereas following strict procedures for dealing with numerous kinds of inquiries.


Profitable Customer Service Representatives show self-motivation, a constructive angle, have the power to work nicely on a group and have a strong work historical past. Additionally they exhibit robust listening, written and verbal communication expertise. They’re receptive to teaching and suggestions, have the will to satisfy/exceed objectives and clear up issues whereas working in a quick paced surroundings.


Minimal Expertise and Qualifications


· 1+ years expertise in a name middle customer support surroundings


· Prior expertise in processing complicated transactions and performing in depth analysis to resolve complicated buyer inquiries.


· Wonderful written, verbal and interpersonal expertise to deal successfully with interdepartmental group members and exterior entities.


· Superior PC expertise together with potential to troubleshoot widespread issues and navigate the web/intranet.


Most popular Expertise Qualifications


· Intermediate multitasking and drawback-fixing expertise.


· Capacity to perform in a quick-paced, disciplined setting.


· Banking or monetary providers expertise


· Name middle expertise Information of Financial institution Coverage and Procedures.


Easy methods to Apply:


Please ship your resume in Phrase or PDF format to: kfederico@thecsicompanies.com


Copy and Paste the next job title and code and place it within the topic line of your e-mail so we will determine the job: Customer Service Consultant- Banking (#150067-MH2479)




– unique job




» Apply Now


Certainly will ship your software to kfederico@thecsicompanies.com.


Please evaluation all software directions earlier than making use of to The CSI Companies.








APPLY THIS JOB HERE

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