Kamis, 03 November 2016

Business Analyst - RingCentral, Inc. - Belmont, CA

Business Analyst - RingCentral, Inc. - Belmont, CA -
We’re on the lookout for an skilled Business Analyst (BA) who will interact with enterprise stakeholders in HR & Authorized to know their methods and consumer wants, drill into the small print to research complicated processes and translate them into enterprise and practical necessities. You’ll be answerable for documenting necessities, defining scope and goals, techniques configuration, testing, implementation, steady enchancment and ongoing help. To make sure we offers optimum service, you may be expert at enterprise processes and methodologies together with a robust analytical and knowledge modeling background. This can be a full time place at RingCentral’s new Belmont Campus reporting to the Director of IT Methods Program Administration.

Business Necessities & Evaluation:
Works intently with enterprise companions to know processes, gaps and objectives
Interview cross useful Topic Matter Specialists (SMEs) to elicit enterprise necessities
Analyze present and future state enterprise processes, techniques and flows of knowledge
Develop and keep documentation associated to creating and modifying enterprise processes and techniques
Companion with enterprise, inner and exterior know-how groups to outline related system necessities and options
Take part in techniques implementation tasks (necessities documentation, techniques configuration, check documentation/execution, situation identification and determination)
Acts because the liaison between the enterprise models, know-how groups and help groups
Critically evaluates info gathered from a number of sources, decompose excessive-degree info into particulars, summary up from low-degree info to a common understanding
Distinguish consumer requests from the underlying true must align with macro imaginative and prescient and technique

Business Options Design & Supply:
Proactive and takes initiative to collect info, examine gaps / points, identifies potential options and presents to each Business and IT stakeholders
Work intently with Distributors, Implementation Companions, Architects, Builders and Business Models to make sure technical compatibility and consumer satisfaction
Facilitate evaluation periods with practical house owners, material specialists and finish-consumer representatives
Oversee the challenge lifecycle for tasks inside HR and Authorized techniques
Work with numerous groups to develop undertaking milestones and timelines for improvement, UAT, manufacturing validation and go stay
Guarantee coaching and well timed communications in accordance with undertaking timelines
Interact different areas of HRIS comparable to safety, reporting, manufacturing and take part in change management help to make sure tasks are addressed from finish to finish and the wants, pursuits and success standards of the enterprise are met

Qualifications & Expertise:
Robust presentation, group, and communication expertise
Robust Software program improvement and SaaS implementation expertise
Unbiased thinker however prepared to drive group consensus
Operates with excessive integrity and transparency
Ardour for teamwork and collaboration
Humility balanced with drive to succeed
Capability to ship top quality outcomes whereas working in a quick paced surroundings

Minimal Expertise:
BS diploma in Pc Science or associated subject and equal sensible expertise
5 years of data and associated business expertise in Software program Improvement with expertise in a number of enterprise domains (Eg: HR, Authorized, Finance)
three years of expertise implementing, configuring, customizing and integrating a number of SaaS software program (Eg: Workday, Salesforce, NetSuite, ADP)
Have to be buyer centric and have the interpersonal expertise essential to handle enterprise and know-how relationships
Have to be a self-starter, and thrive in a quick paced surroundings
Capability to speak successfully (written and verbally) with each technical and non-technical events.

Most popular expertise:
Bachelors in Pc Science, Engineering, or Business Administration
HRIS implementation expertise (Workday)
Should exhibit robust safety and confidentiality practices with techniques that deal with delicate knowledge
Superior information of software program and spreadsheet purposes, complicated formulation and macro creation required (Excel – Macros, PivotTables, VLOOKUP)
Capability to cope with ambiguity and thrive in a quickly altering enterprise setting
Capability to study a brand new enterprise area and construct material experience in a brief interval
Robust analytical expertise
Wonderful oral and written communication expertise
Venture management expertise

Now, slightly extra about us…

RingCentral, Inc. (NYSE: RNG) supplies cloud computing based mostly enterprise telephone techniques designed for immediately’s cellular and distributed enterprise world. The RingCentral know-how platform eliminates the necessity for costly and technically complicated on-premise legacy telephone techniques. By combining a hosted, multi-extension enterprise telephone system with superior voice and fax performance, RingCentral simplifies enterprise communication for contemporary, versatile enterprise environments. RingCentral is headquartered in Belmont, California.

RingCentral is an EEOC employer.


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