Selasa, 22 November 2016

Public Relations and Marketing Assistant at The Phoenician - Starwood Hotels and Resorts Worldwide Inc - Scottsdale, AZ

Public Relations and Marketing Assistant at The Phoenician - Starwood Hotels and Resorts Worldwide Inc - Scottsdale, AZ -

Starwood Hotels & Resorts Worldwide, Inc. is likely one of the main lodge and leisure corporations on the earth with greater than 1,300 properties in over 100 nations and over 180,000 staff at its owned and managed properties. Starwood is a totally built-in proprietor, operator and franchisor of inns, resorts and residences beneath the famend manufacturers: St. Regis®, The Luxurious Assortment®, W®, Westin®, Le Méridien®, Sheraton®, Tribute Portfolio&commerce;, 4 Factors® by Sheraton, Aloft®, Component®, together with an expanded partnership with Design Hotels&commerce;. The Firm additionally boasts one of many business’s main loyalty packages, Starwood Most popular Visitor (SPG®). Please go to for extra info. The Firm is an equal alternative employer encouraging variety within the office. All certified candidates will obtain consideration for employment with out regard to race, shade, nationwide origin, gender (together with being pregnant), age, faith, incapacity, sexual orientation, or veteran standing, or some other standing or attribute protected by regulation.


The Phoenician, a AAA 5 Diamond Award Winner, presents 643 rooms together with The Canyon Suites, an unique all-suite boutique expertise which has earned the coveted 5-Star score from Forbes Journey Information – each are impressed by a wealthy historical past of gracious hospitality. This resort expertise is a part of The Luxurious Assortment, a gaggle of distinctive resorts and resorts providing distinctive service to an elite clientele. All of those lodges are internationally acknowledged as being among the many world’s best. The Phoenician’s 250 acre inspiration is located at the bottom of Camelback Mountain in Scottsdale, Arizona. Our unique property additionally presents most something for our discerning clientele: 9 glowing swimming pools for each style and choice; The Centre for Properly-Being, one of many nation’s premier resort spas; over 100,000 sq. ft of outstanding banquet area, and eight distinctive eating experiences, together with The Thirsty Camel, the Foyer Tea Courtroom, In-Room Eating, Café & Ice Cream Parlor, Relish Burger Bistro, Oasis Pool Bar & Grill, and Il Terrazzo, the place Modern Italian and regional classics abound.


Job Description

Public Relations and Marketing Assistant Non-Exempt / Full Time The Phoenician, a Luxurious Assortment resort, gives our Full Time Associates distinctive advantages! Come and expertise the distinctive that defines The Phoenician. We’re presently looking for an administrative skilled who can successfully full every day duties, assignments and administratively help our quick paced Public Relations and Marketing Division. Preferrred candidate will possess a minimal of 1-three years of administrative expertise, ideally inside a hospitality or sales setting. Prior lodge operations expertise extremely most popular for this uncommon, and extremely wanted alternative. Wonderful written and verbal communication expertise, mixed with robust customer support aptitude are needed for this excessive visibility position. Pc proficiency together with Microsoft Workplace and publicity to reservations methods (Galaxy/Lightspeed) mandatory. Publicity to ISAC, Delphi or different Gross sales & Marketing software program extremely most popular. A Bachelors Diploma can also be most popular, however not required. When you’ve got a monitor document of working in a deadline pushed setting, the place consideration to element and capacity to multi-process are required, don’t wait – this job lead definitely gained’t! Does this sound like the chance you’ve got been on the lookout for? Please comply with the on-line software directions at to be thought-about for this nice administrative position! In case you are at present a Starwood Hotels & Resorts Affiliate, please make sure to acquire the required switch types out of your property HR Division earlier than making use of by means of StarwoodOne. Let your Starwood journey proceed!


POSITION PURPOSE The Public Relations and Marketing Assistant helps and assists designated managers or departments in day by day administrative duties. The one that will fills this necessary position shall be liable for interacting with visitors, shoppers, and associates to make sure wonderful visitor service and to speak the objectives of the division. The superb candidate shall be a organized, personable and enthusiastic particular person who retains confidentiality as the very best precedence. Different duties might embrace however are usually not restricted to: receiving incoming calls, dealing with visitor and affiliate requests, sustaining numerous monitoring and submitting techniques, appearing as a liaison between departments, producing stories and creating shows. This place is essential to the profitable operation of the division in addition to the lodge and is a key think about contributing to knowledgeable setting. ESSENTIAL FUNCTIONS AVERAGE % OF TIME 25% Reply phone inquiries in a well timed and courteous method. Request enough info from the caller to have the ability to ahead the decision to the suitable individual. 10% Meet and greet all guests in a pleasing, courteous and skilled method. Answerable for speedy acknowledgement of the customer, figuring out who the customer needs to see, and notifying that particular person instantly. 65% Present administrative help to the Gross sales Division. Different: Common attendance in conformance with the requirements, which can be established sometimes, is important to the profitable efficiency of this place. Staff with irregular attendance will probably be topic to disciplinary motion, as much as and together with termination of employment. Because of the cyclical nature of the hospitality business, staff could also be required to work various schedules to mirror the enterprise wants of the lodge. As well as, attendance at all scheduled coaching periods and conferences is required. Upon employment, all staff are required to completely adjust to Starwood guidelines and laws for the protected and efficient operation of the lodge’s amenities. Staff who violate lodge guidelines and laws will probably be topic to disciplinary motion, as much as and together with termination of employment. SUPPORTIVE FUNCTIONS Along with efficiency of the important features, this place could also be required to carry out a mixture of the next supportive features, with the share of time performing every perform to be solely decided by the supervisor based mostly upon the actual necessities of the lodge. • Software of superior pc literacy to create and merge type paperwork, create mailing lists and labels in addition to the utilization of varied software program packages, together with Account Administration software program, Microsoft Phrase, Lotus, and Excel. • Operation of quite a few enterprise machines to incorporate Facsimile, 10-Key calculator, and numerous copiers and printers. • Present further administrative help as directed. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The particular person should possess the next information, expertise and talents and be capable of clarify and exhibit that she or he can carry out the important features of the job, with or with out affordable lodging, utilizing another mixture of data, expertise, and talents. • Should be capable of converse, learn, write and perceive the first language(s) used within the office. • Should be capable of learn and write to facilitate the communication course of. • Requires good communication expertise, each verbal and written. • Should possess primary computational means. • Should possess primary pc expertise, together with Phrase, Lotus, Excel, and Account Administration software program. • Should have wonderful interpersonal and sales-related expertise. • Should have distinctive organizational expertise. • Should be capable of deal with a number of duties and tasks day by day. • Should be capable of precisely sort at least 50 phrases per minute. • Should be capable of work independently with little or no supervision. Bodily Calls for • Most work duties are carried out indoors. Temperature is average and managed by lodge environmental techniques. • Should have the ability to sit at a desk for as much as eight hours per day. Strolling and standing are sometimes required. Size of time of those duties might range from everyday and activity to process. • Should have the ability to exert properly-paced means to succeed in different departments of the lodge on a well timed foundation. • Should be capable of exert nicely-paced capability in restricted area. • Should have the ability to bend, stoop, squat and stretch to satisfy cleansing and submitting duties. • Should have the ability to raise as much as 15 lbs. on a daily and persevering with foundation. • Requires greedy, writing, standing, sitting, strolling, repetitive motions, bending, climbing, listening and listening to means and visible acuity. • Speaking and listening to happen constantly within the means of speaking with friends, supervisors and subordinates. • Imaginative and prescient happens constantly with the most typical visible features being these of close to imaginative and prescient and depth notion. • Requires guide dexterity to make use of and function all mandatory gear. • Should have finger dexterity to have the ability to function workplace gear comparable to computer systems, printers, FAX machines, photocopiers, and different workplace gear as wanted. QUALIFICATION STANDARDS Schooling Highschool or equal schooling required. Bachelor’s Diploma most popular. Expertise Prior administrative expertise required. Prior hospitality expertise most popular. Earlier expertise in Public Relations and Marketing Assistant extremely most popular. Licenses or Certificates Not relevant. Grooming All staff should keep a neat, clear and nicely-groomed look per Starwood requirements. This job description isn’t an unique or exhaustive listing of all job features that an worker on this place could also be requested to carry out every now and then.


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