Insurance Assistance Representative - Lee Health - Fort Myers, FL

Insurance Assistance Representative - Lee Health - Fort Myers, FL -
Completes and assists with insurance verification/certification and monetary screening to safe most reimbursement for the Health System. Determine households who’re uninsured or underinsured. Gathers monetary info and screens sufferers for attainable help. Help them with the appliance course of for Florida KidCare and/or Medicaid as crucial. Help households all through the appliance course of till enrolled. Work with departments all through the well being system to facilitate this course of. Works immediately with DCF employee and Florida KidCare to make sure purposes are processed in a well timed method. Acts as an issue solver and serves as a useful resource for insurance and monetary points. Educate households concerning the monetary duties and software course of. Serves as a group useful resource by offering info and addressing inquiries. Multi-activity and detailed oriented with the power to appropriately deal with complexity and stress inside the altering wants of the sufferers, households, insurance entities and Health System. Full applicable comply with-up and month-to-month reviews on assigned accounts. Submit all processes in EPIC for inner system departments understanding of the standing course of and/or approval. Comply with-up with invoice monitoring to recuperate loss funds by reversing the self-pay/ charity accounts with Central Enterprise workplace. Assists with coaching new staff, offers help to different KidCare employees. Participates in group outreach as wanted. Different duties as required to offer wonderful customer support expertise to inner and exterior clients always. .

Necessities:
Schooling: Excessive Faculty Diploma required. Associates diploma most popular.
Expertise: Greater than 2 years current customer support expertise and wonderful pc expertise required. Information of well being insurance most popular.
Coaching: ‘on the job’
License: Not required
Different: Communication and interpersonal expertise required. Common pc and knowledge entry expertise, wonderful customer support expertise, means to drawback clear up, hassle shoot, function workplace gear (telephone, fax, and copier), and skill to successfully multi-process obligations are additionally required.


Exterior and inner candidates, in addition to place incumbents who grow to be disabled, should be capable of carry out the important job particular features (listed inside every job particular duty) both unaided or with the help of an inexpensive lodging to be decided by the group on a case by case foundation. If the requirement isn’t marked, then it’s thought-about not relevant.
Basic Necessities (has the power to…)
Sit – Regularly ( i.e. Every day)
Stand – Regularly ( i.e. Day by day)
Stroll – Regularly ( i.e. Day by day)


Bend – Regularly ( i.e. Day by day)


Kneel – Incessantly ( i.e. Weekly)


Twist – Sometimes (i.e. Month-to-month)
Keep Stability – Regularly ( i.e. Every day)
Attain – Regularly ( i.e. Day by day)


Sensory Necessities (has capacity for…)
Far Imaginative and prescient – Regularly ( i.e. Every day)
Close to Imaginative and prescient – Regularly ( i.e. Day by day)
Colour Imaginative and prescient – Regularly ( i.e. Every day)
Depth Notion – Regularly ( i.e. Every day)
Seeing Nice Particulars – Regularly ( i.e. Every day)
Listening to Norm Speech – Regularly ( i.e. Day by day)
Listening to Overhead Pages – Regularly ( i.e. Every day)
Phone use – Regularly ( i.e. Every day)


Psychological & Emotional Necessities (potential to…)
Deal with excessive degree of stress – Regularly ( i.e. Day by day)
Make selections beneath excessive strain – Regularly ( i.e. Every day)
Deal with anger/worry/hostility of others in a relaxed means – Regularly ( i.e. Every day)
Handle altercations – Regularly ( i.e. Day by day)
Focus – Regularly ( i.e. Day by day)
Deal with a excessive diploma of flexibility – Regularly ( i.e. Every day)
Deal with a number of priorities in irritating state of affairs – Regularly ( i.e. Day by day)
Work alone – Regularly ( i.e. Day by day)
Exhibit excessive diploma of endurance – Regularly ( i.e. Day by day)
Adapt to shift work – Regularly ( i.e. Every day)
Work in areas which might be shut and crowded – Regularly ( i.e. Day by day)


Hand Manipulation (means with…)
Easy Greedy – Regularly ( i.e. Every day)
Agency Greedy – Steadily ( i.e. Weekly)
Positive Manipulation – Regularly ( i.e. Every day)
Use of Keyboards – Regularly ( i.e. Day by day)


Required Lifting (capability to raise…)
As much as 10 lbs – Sometimes (i.e. Month-to-month)


Pushing/Pulling (potential to push and pull…)
As much as 10 lbs – Sometimes (i.e. Month-to-month)




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