IES Senior Business Operations Specialist - Commonwealth of PA Bureau of State Employment - Harrisburg, PA

IES Senior Business Operations Specialist - Commonwealth of PA Bureau of State Employment - Harrisburg, PA -

The Commonwealth of Pennsylvania has a direct have to employees an IES Senior Business Operations Specialist emptiness in Harrisburg, Pennsylvania.

This place is a Core Human Assets (HR) Group Specialist inside the Core HR Group, which is chargeable for all features of the next useful areas: Group Administration, Personnel Administration, Advantages Administration, and Compensation Administration. This place is concentrated in Personnel Administration. The place is technical in nature.

The Core HR Workforce Specialist works with the Core HR Workforce Lead, different Core HR Group Specialists, HR/Payroll/Journey Group Members & Supervisor, and the Business Course of House owners to design, develop, implement, keep, doc, and help enterprise-vast HR purposes.

The place incumbent works underneath and receives path and supervision via frequent discussions and conferences with the Core HR Group Lead. Work is reviewed intimately whereas in progress and upon completion. Efficiency of the incumbent is evaluated via detailed assessment of work, conferences with the incumbent, standing reviews, remark of the effectivity and effectiveness employed within the efficiency of duties, and the general efficiency in assembly the Core HR Workforce’s duties and duties.

Whereas working inside the framework of HR guidelines, insurance policies, procedures and collective bargaining agreements, the place incumbent workouts independence, initiative and judgment of their software. The place incumbent performs complicated and extremely technical Personnel Administration actions that contain interplay with IES employees, Business Course of House owners, and different key Commonwealth company representatives as applicable. The place incumbent is chargeable for the profitable and well timed completion of work assignments, and for making certain that obligations, objectives and goals are dealt with in probably the most viable, environment friendly and price efficient method attainable. Selections involving coverage, scope of work, and modifications to timelines can be made with the supervisor.

WORK HOURS: eight:00 a.m. – four:30 p.m.

DESCRIPTION OF WORK:
Main Duties and Duties

Business Evaluation:
Lead the (re)design, improvement, testing, implementation, upkeep, documentation, and help of new and/or revised enterprise processes within the assigned space of duty.

Consider enterprise necessities to find out probably the most environment friendly answer contemplating the influence of commonplace software program on present enterprise processes and the prices of customized consumer enhancements.

Consider the right way to incorporate modifications to laws, collective bargaining, and coverage into the enterprise software program.

Work intently with OA Business House owners, businesses, and exterior events to collect enterprise necessities.

Make sure the system’s design satisfies practical and operational necessities

Determine transition wants between previous and new processes to the HR Core Staff Lead and enterprise course of proprietor, OA Business House owners.

Coordinate design and configuration actions with different challenge useful groups to make sure all enterprise wants are met in an built-in software program strategy

Apply enterprise course of information and technical aptitude to help, improve, and develop methods options which can span a number of technical environments, i.e., SAP and SaaS techniques.

Create and modify Detailed Practical Specs that describe customized necessities to the purposes improvement employees.

Take part in work teams shaped to deal with brief-time period or ongoing points. Work independently and as half of a subgroup to outline points as issues or enhancements.

Design check scripts to characterize enterprise situations.

Execute practical unit, integration, methods, and regression check scripts.

Validate check outcomes to make sure improvement objects fulfill techniques necessities.

Contemplate all methods publish-audit necessities to be glad throughout blueprint part of methodology.

Request promotion of objects to testing and manufacturing environments

Determine consumer roles to make sure enterprise course of wants are glad, assessment the task of transactions to roles for appropriateness, and. supplies steerage to the Time workforce lead for position-mapping issues.

Put together and current studies and statuses figuring out operational and system strengths and deficiencies.

Technical Aptitude:
Configure SAP software program.

Create SAP variants to execute packages.

Execute packages within the respective environments.

Determine related know-how points and develop various options, as vital.

Design processes for inbound/outbound interfaces between SAP and exterior techniques, together with knowledge definition codecs.

Execute duties relative to SAP upkeep actions within the areas of help packs, OSS notes, and software program upgrades.

Talk with SAP by way of OSS messages for gadgets relative to plain SAP improvement.

Help Features:
Present methods experience for any issues or tasks that have an effect on this space of duty.

Meet with Business Course of House owners to resolve troublesome and delicate points or issues.

Put together or help within the preparation of coaching supplies and situations.

Develop consumer documentation comparable to Business Course of Procedures and Finish Consumer Procedures.

Present practical help and technical help to finish customers in coordination with OA-Operations division.

Talk about and coordinate related info with employees of different businesses beneath the governor’s jurisdiction, unbiased businesses, and exterior enterprise entities.

Put together or help within the preparation of procedures, requirements and manuals and supply enter in coverage improvement by the OA enterprise course of house owners.

Help the OA enterprise course of house owners with the implementation and constant software of coverage inside Commonwealth businesses.

Present ongoing manufacturing help by making certain immediate decision to mission essential software issues.

Carry out associated work as required.

Important Features:
1. Talk successfully each orally and in writing
2. Use a pc and related software program
three. Analyze complicated info
four. Develop and keep efficient working relationships
5. Present technical help
6. Journey as required
7. Adhere to established service management processes and procedures

REQUIRED EXPERIENCE:
5 years of skilled work in a enterprise operations space;

OR

One yr of skilled work in a enterprise operations space, and a bachelor’s diploma in public administration, enterprise management, info techniques or associated subject;

OR

One yr of technical work within the evaluate and redesign of enterprise processes and the configuration and design of enterprise software program in an SAP surroundings;

OR

An equal mixture of expertise and coaching.

SALARY INFORMATION:
Annual wage vary $61,223 – $92,988.

PLEASE NOTE: Ultimate chosen candidate(s) could also be required to bear and efficiently full a complete background verify, which can embrace felony and monetary checks.

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