Personal Insurance Account Manager - Hub International Limited - Myrtle Beach, SC

Personal Insurance Account Manager - Hub International Limited - Myrtle Beach, SC -
The Account Manager manages a ebook of insurance enterprise, whereas appearing with a excessive diploma of unbiased discretion, autonomy, and determination-making. Supplies skilled, courteous service to our shoppers, service representatives, underwriters, enterprise companions, and HUB colleagues, leading to a fee of account retention that meets or exceeds expectations. Supplies a excessive degree of help to Producers in acquiring, sustaining, and increasing enterprise. Can also be chargeable for account rounding and the event of latest enterprise as applicable and in accordance with normal practices, insurance policies, and procedures.

To carry out this job efficiently, the incumbent should have the ability to carry out every important obligation satisfactorily. The necessities listed under are consultant of the information, talent, and/or capability required. Affordable lodging could also be made to allow people with disabilities to carry out the important features. These qualifications are thought-about with out regard to race, faith, colour, intercourse, nationwide origin, incapacity, or some other attribute protected by federal, state, and native regulation. If this place requires licensing or certification, the incumbent should keep that license or certification by assembly all persevering with schooling and different necessities.


Makes selections on books of insurance enterprise for which the incumbent is accountable.


Works intently with Producers and different HUB personnel on all features of shopper service, marketing, and renewal whereas adhering to HUB’s greatest practices and commonplace procedures.


Oversees the preparation and implementation of all transactions, paperwork, and inner processing for assigned accounts.


Acquires understanding of shoppers’ insurance goals and critically analyzes and compares insurance plans to find out suitability. Stays abreast of modifications within the insurance business and different exterior circumstances which will impression their shoppers. Makes applicable suggestions to shoppers in response to these modifications unbiased of supervisor approval.


Acts as liaison between shoppers and insurance carriers to resolve escalated complicated service points that require coverage interpretation and expertise based mostly judgment to resolve. May negotiate with underwriters and carriers. Troubleshoots claims and billing points.


Answerable for general retention of accounts in assigned guide of enterprise.


Develops new enterprise from present accounts and assigned leads, and contributes to assembly departmental manufacturing objectives. Identifies and follows-up on cross-promoting alternatives when applicable.


Manages, organizes, and conducts shopper conferences when essential.


Appropriately paperwork conversations with shoppers and service representatives and updates all HUB pc techniques and automatic company management methods when crucial. Ensures the accuracy of knowledge in these methods.


Travels on firm enterprise as required.


Prepares stories for management as required.


Attends business associated persevering with schooling coaching and programs.


Performs different duties and tasks as assigned.


Required Expertise


Wonderful oral and written English communications expertise.


Superior customer support and drawback fixing expertise.


Demonstrated proficiency with pc techniques, together with however not restricted to Microsoft Workplace and automatic company management techniques.


Capability to work in a group surroundings.


Means to work a daily, full-time work schedule at HUB’s facility(s) and skill to journey on enterprise when required.


Required Expertise


At the least three years of expertise and demonstrated proficiency in an insurance Account Administration position in required strains. Brokerage expertise is most popular.


Excessive Faculty diploma or equal; AA and/or school diploma most popular.


Presently licensed in good standing in required strains and states.


Present with all crucial CE credit in required strains and states.


Superior skilled designation extremely fascinating (e.g. AAI, ARM, CIC).




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