PUBLIC HEALTH OFFICE ASSISTANT-030216-1 - State of Tennessee - Sequatchie County, TN

PUBLIC HEALTH OFFICE ASSISTANT-030216-1 - State of Tennessee - Sequatchie County, TN -
LOCATION OF (1) POSITION TO BE FILLED : DEPARTMENT OF HEALTH, LOCAL HEALTH DIVISION, SEQUATCHIE COUNTY

Schooling and Expertise: Schooling equal to commencement from a regular highschool and expertise equal to 2 years of full-time customer support supply and/or clerical/workplace work. Substitution of Expertise for Schooling: Qualifying full-time customer support supply and/or clerical/workplace help work might substitute for the required schooling on a yr-for-yr foundation (e.g., expertise equal to at least one yr of full-time work in a single or a mixture of the above listed fields might substitute for one yr of the required schooling). Substitution of Schooling for Expertise: Course work credit score acquired from an accredited school or college might substitute for the required expertise on a yr-for-yr foundation to a most of two years (e.g., 45 quarter hours might substitute for one yr of the required expertise).


Different Necessities:
Vital Particular Qualifications: None. Examination Technique: Schooling and Expertise, 100%, for Most popular Service positions.


Job Overview:
Abstract: Beneath basic supervision, performs county or regional well being division workplace work, in a clinic setting, of common problem; and performs associated work as required. Distinguishing Options: That is the entry-working degree class within the Public Well being Workplace sub-collection. An incumbent on this class performs some mixture of affected person registration, scheduling, affected person checkout, payment/cost assortment, accounts reconciliation, insurance, eligibility willpower, affected person schooling, WIC voucher disbursement, very important data processing, and/or medical data duties, native registrar, deputy registrar, lead clerk, TennCare enrollment coordination, and public relations duties; can also carry out some property and procurement or personnel duties. This class differs from the Public Well being Workplace Supervisor 1 in that an incumbent of the latter is head of the workplace employees in a small county well being division (not a satellite tv for pc website), supervising two to 4 workplace staff, and assists the county director with administrative duties.


Competencies (KSA’s):
Competencies :
Motion Oriented

Approachability

Composure

Buyer Focus

Ethics and Values

Integrity and Belief

Interpersonal Savvy

Listening

Endurance


Written Communication Information:
Information of administrative and clerical procedures and techniques reminiscent of phrase processing, managing information and data, stenography and transcription, designing types, and different workplace procedures and terminology.

Information of circuit boards, processors, chips, digital gear, and pc hardware and software program, together with purposes and programming.

Information of rules and processes for offering buyer and private providers. This consists of buyer wants evaluation, assembly high quality requirements for providers, and analysis of buyer satisfaction.

Information of arithmetic, algebra, geometry, calculus, statistics, and their purposes. Expertise:

Understanding the implications of new info for each present and future drawback-fixing and determination-making.

Giving full consideration to what different individuals are saying, taking time to know the factors being made, asking questions as applicable, and never interrupting at inappropriate occasions.

Utilizing logic and reasoning to determine the strengths and weaknesses of various options, conclusions or approaches to issues.

Choosing and utilizing coaching/educational strategies and procedures applicable for the state of affairs when studying or educating new issues.

Utilizing arithmetic to unravel issues.

Understanding written sentences and paragraphs in work associated paperwork.

Speaking to others to convey info successfully.

Speaking successfully in writing as applicable for the wants of the viewers.

Adjusting actions in relation to others’ actions.

Actively on the lookout for methods to assist individuals.

Being conscious of others’ reactions and understanding why they react as they do.


Managing one’s personal time and the time of others. Talents:
The power to generate or use totally different units of guidelines for combining or grouping issues in several methods.

The power to use basic guidelines to particular issues to supply solutions that make sense.

The power to recollect info similar to phrases, numbers, footage, and procedures.

The power to take heed to and perceive info and concepts introduced via spoken phrases and sentences.

The power to speak info and concepts in talking so others will perceive.

The power to shortly and precisely examine similarities and variations amongst units of letters, numbers, objects, footage, or patterns. The issues to be in contrast could also be introduced on the similar time or one after the opposite. This capability additionally consists of evaluating a introduced object with a remembered object.

The power to inform when one thing is incorrect or is more likely to go flawed. It doesn’t contain fixing the issue, solely recognizing there’s a drawback.

The power to focus on a process over a interval of time with out being distracted.

The power to learn and perceive info and concepts introduced in writing.

The power to speak info and concepts in writing so others will perceive.

The power to make quick, easy, repeated actions of the fingers, arms, and wrists.

The power to shortly and repeatedly bend, stretch, twist, or attain out together with your physique, arms, and/or legs.

The power to give attention to a single supply of sound within the presence of different distracting sounds.

The power to see objects within the presence of glare or brilliant lighting.

The power to see particulars at shut vary (inside a couple of ft of the observer).

The power to talk clearly so others can perceive you.

The power to determine and perceive the speech of one other individual.




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