Client Relationship Manager, Healthcare Benefits Cost Management - ELAP Services LLC - Wilmington, DE

Oleh -
Client Relationship Manager, Healthcare Benefits Cost Management - ELAP Services LLC - Wilmington, DE -
You’ll be answerable for constructing and increasing relationships with our shoppers and establishing shopper loyalty. On this position, you may be constantly improve shopper expertise and ship worth.

Why Work at ELAP Services?


Quick rising firm within the quickly evolving, dynamic healthcare business.


Distinctive enterprise idea designed to dramatically scale back well being profit prices of employers with out curbing profit ranges to staff.


Strong monetary efficiency and no outdoors buyers.


Entrepreneurial tradition on the “proper” tempo.


Potential to make a big contribution to rising the corporate to the subsequent degree.


Key Obligations


Develop custom-made service plan for every shopper based mostly on the shopper’s enterprise, healthcare utilization developments, and price financial savings goals.


Conduct shopper conferences to report exercise, tendencies and general service outcomes.


Advocate to shoppers actions that may enhance efficiency and mitigate dangers.


Conduct coaching of latest shoppers implementing ELAP’s answer.


Determine and advocate enhancements to inner processes and procedures to extend shopper satisfaction.


Collaborate with different inner features to deal with service points.


Required Expertise and Schooling


Three-10 years of expertise in a shopper-dealing with relationship management position.


Robust shopper consulting/analytical expertise.


Expertise with a TPA, self-funded medical plans, or a consulting agency specializing in healthcare advantages is an actual plus.


Undergraduate diploma is required.


Expertise and Talents


Capability to thrive in a quick-paced entrepreneurial firm and a quick-evolving market.


Capacity to journey as wanted (not more than 25%).


An understanding of TPAs, PPOs and different members in healthcare service supply and reimbursement/payers is an actual plus.


Robust verbal and written communication expertise.


Superior presentation expertise.


Observe: When you’ve got expertise in a consulting agency and both expertise or a robust curiosity within the well being insurance business, you could be good for this position.


Recruiter’s Word: We will probably be shifting our workplaces to Chesterbrook, PA in February, 2016.

Healthcare, Well being Care, Hospital, Medical, Insurance coverage, Contract, Administration, Negotiation, Consulting, Reimbursement, Advertising, Marketing consultant, Director, Government, Advisor, Specialist




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